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User Types

When your Paligo user account is created, an administrator assigns a user type to your account. If your user type does not have access to a feature that you need, contact an Administrator or IT Manager. Only these users can change the user type of your account.

There are several different user types and they each provide different levels of access to Paligo features. The User Group Syntax is used when you connect Paligo to Single Sign On (SSO) and SAML Integration.

Tip

Reviewers and Contributors can only work on content either sent by a formal assignment or Share Content (without assignments).

The table below shows available features for each user type.

User group syntax	Description	API access	License type
paligo.admin	Use this value if the user should belong to the group of Paligo administrators. Administrators are top-level users with access to all Paligo features, including those for adding and changing user accounts, managing languages and integrations on the Settings page. Full authoring experience.	Full access	Author license
paligo.user	Use this value if the user should belong to the group of Paligo authors (standard users). Authors (Standard users) are Paligo writers. Full authoring experience. Can use the main Paligo Editor and its advanced features that are needed for creating, publishing and managing content, including content reuse, filtering and variables.Create Assignments, Create Snapshot in Resource View and change to any workflow status in the Resource View. Can use both Review View and Edit View to change content, add content and Create Snapshots in Edit View in Contributor Editor. Can access the Translation View and translation features. These include translation assignments, translation import and export. Also the ability to change workflow status to In translation and In translation review in the Resource View.	Full access	Author license
paligo.contributor	Use this value if the user should belong to the group of Paligo contributors. Contributors are users who, besides reviewing content, may also need to add or edit content, such as engineers or subject matter experts (SME). They can use both the Edit View and Review View. Both Reviewers and Contributors can be sent Review assignments, the difference is that Contributors can switch to Edit View. That enables them to edit and add information and also to Create Snapshots in Edit View.	No access	Contributor license
paligo.reviewer	Use this value if the user should belong to the group of Paligo reviewers. Reviewers are users who need to read content and leave feedback comments on it, but do not change the content in anyway. They have access to Review View.	No access	Reviewer license
paligo.itadmin	Use this value if the user should belong to the group of Paligo IT admins. IT administrators have access to the Settings page. They can create users, set up integrations, manage languages and adjust the general settings of the Paligo instance.	No access	IT admin license
Important Custom licenses are available on the Enterprise plan. These offer some ability to configure what features users have access to. For more information about what options are available to you, contact your account manager. Access to API, depends on license configuration.

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