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Fluid Topics Integration

Fluid Topics is software that is designed to provide a single portal for all of your documentation, including PDFs, Word documents, knowledge base articles and content you create in Paligo too.

To use your Paligo content in Fluid Topics, you will need:

  • A Fluid Topics account with administrator permissions

  • A source set up in Fluid Topics. The source is a "silo" that will receive the content from Paligo.

  • An API key, generated in Fluid Topics.

Note

For details on how to set these up in Fluid Topics, refer to the Fluid Topics documentation.

If you connect Paligo to Fluid Topics you can publish directly to your Fluid Topics instance.

Note

If your Fluid Topics has been connected to your Paligo instance before, you may already have a source and API key, in which case, you can use those instead of creating new ones.

  1. Log in to Fluid Topics as an administrator to create a new source ID and generate a new API key.

    The source is the "silo" that will receive the content from Paligo. Fluid Topics uses the API key to authenticate the connection from Paligo.

    For details on creating a source and generating an API key, see the Fluid Topics documentation.

  2. Select Add in the Fluid Topics box.

    Fluid_Topics_Add_small.jpg

    If the integration is set up already, there is a Change button instead.

  3. Enter the Account name.

    Fluid_Topics_Integration_settings_small.jpg
  4. Enter the Upload URL of the Fluid Topics portal that will receive content from Paligo.

  5. Enter the API key created in step 2.

  6. Enter the Source ID created in step 2.

    Fluid Topics uses the Source ID to identify the "silo" that will receive the Paligo content. It also uses the Source ID to identify the type of content being received.

  7. Select Save.

  8. Check the box Use gateway to enable IP Allowlisting. Optional

    If you have IP restrictions enabled in Fluid Topics, you need to set Paligo to use a static IP address (via a gateway).

  9. Provide Fluid Topics support with Paligo's IP address 34.249.89.180 to allowlist it. Optional

    This will enable Paligo to publish to Fluid Topics even if "IP restrictions" are enabled.

  10. Select Save.

  11. Select the Change button for the integration.

  12. Select Test Settings to run a connection test.

    Test_Reset_Settings_Integrations_small.jpg
  13. If the settings are:

    • Correct, Paligo shows a green success notification.

    • Incorrect, Paligo shows a red failure notification.

      Check each connection setting carefully, to make sure you have not made any mistakes and try again.

      If the connection test continues to fail, contact Paligo support for assistance.

To publish content from Paligo to Fluid Topics, you must first set up the Paligo to Fluid Topics connection. When that is in place, you can publish content from Paligo to Fluid Topics, and unlike some of the other integrations, there is no need for a layout.

When you publish with the Fluid Topics output, a zip file of your output is sent to Fluid Topics, where it is processed and added to the relevant source. You specify the source in the Paligo integration settings.

  1. Connect Paligo to Fluid Topics.

  2. Select the dotted menu (...) for the topic or publication in the Content Manager.

    selectpublish.png
  3. Select Publish.

    publish-document-jan23.png

    Paligo displays the Publish document dialog.

  4. Select Fluid Topics.

    Publish document dialog for publishing to Fluid Topics. There is a Fluid Topics option at the top, as well as settings for languages, profiles, variables, and more.

    Note

    If the Fluid Topics option is not shown, check that Paligo can connect to Fluid Topics. The Fluid Topics option only shows when the connection is set up correctly.

  5. Use the Upload output section to upload a zip file of the content to a repository, see Integrations.