Skip to main content

Troubleshooting HTML Imports

If your HTML import does not work, we recommend that you:

  • Validate your HTML content. Paligo will only import correctly formed HTML content.

    There are many HTML validation tools you can use, such as https://www.html-tidy.org.

  • Make sure that you have organized the content as described. The arrangement of the files and folders in the zip file that you import is vital to the success of the import.

  • Check that your HTML files use relative references to images and CSS.

Note

If you fix these issues and the import still fails to work, contact customer support for assistance.