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Import from RoboHelp 2020

Paligo can import content that is in the Adobe® RoboHelp 2020® format. Before you begin with an import, we recommend that you read What does the RoboHelp 2020 Import Support? so that you understand what to expect when the import is complete.

Note

If you have content in a different version of Robohelp and cannot export as RoboHelp 2020, you could try exporting in another format. For example, if you can export your content as HTML, you could then try using Paligo's multi-file HTML import. Alternatively, you could try exporting as Word and then using the Word import feature.

What does the RoboHelp 2020 Import Support?

The Paligo import for RoboHelp 2020 content supports:

  • Regular content - Such as text, images and so on.

  • Variables - Paligo converts RoboHelp variables into a Paligo variable set.

    Note

    The import only includes the default variable values for the project. It does not include the overriding variables that you can define in the output settings in RoboHelp 2020.

  • Conditions - These are imported as profiles (filters). To find out more about profiling in Paligo, see Filtering / Profiling

  • Glossary - If your project contains any glossary terms, Paligo creates a glossary topic containing the glossary definitions, and this topic is added as the last top-level topic in a publication. The glossary references in your topics will link to the glossary definitions in the glossary topic. To find out more about glossaries in Paligo, see Glossary Topic.

Note

Snippets are imported as regular content (text, images,etc.). You can use Paligo's features to re-apply About Reusing Content manually, as required.

Prepare your Adobe RoboHelp Content

Before you import your RoboHelp content into Paligo, create a copy of the project, organize it and make a .zip of it:

  1. Make sure your content is in the RoboHelp 2020 format.

    If you have projects created with older versions of RoboHelp, you will need to convert them to the RoboHelp 2020 format before you can import into Paligo.

    To convert them, use RoboHelp 2020's Upgrade RoboHelp Classic Project feature. If you do not have RoboHelp 2020, you can download a trial version from Adobe or purchase a RoboHelp 2020 license.

  2. Create a copy of your RoboHelp project folder.

  3. In the copy of the folder, open the "toc" folder and view the .toc files. These are the table of content files for your project.

    Select a .toc file that is designed for online use (HTML). It should contain links to the topics in your project.

    Note

    Do not select a .toc that is designed for PDF or a chatbot.

  4. Move or copy the .toc file to the same level as the .rhpj project file.

    Folder structure of a RoboHelp project. There is a toc folder that contains .toc files.

    .toc file is in "toc" folder in RoboHelp project

    Reorganized RoboHelp project. A toc file has been moved out of the "toc" folder. The toc file is now at the same level as the .rhpj project file.

    Move the .toc file to the same level as the .rhpj project file.

    Note

    It is important that you only move one .toc file out of the "toc" folder. The .toc file that you move has to be for HTML online content, not PDF or any other output format.

  5. Create a .zip file containing the entire copied RoboHelp folder.

  6. Use the Import Wizard to import your RoboHelp 2020 import .zip file. Select Robohelp 2020 (.toc) as the import format.

Troubleshooting RoboHelp Import

Paligo imports the content from your RoboHelp 2020 .zip file. If import does not work, check that:

  • You organized the project correctly when creating the .zip file.

  • You have Ignore warnings on import validation checked in the General settings.

Note

If both of these criteria are met and your .zip file will not import, contact customer support for assistance.